About Readymades
Commercial & contract framing
- How do you support long-term contract partnerships?
- As a photographer/artist, can I resell your frames or use you for framing fulfilment?
- Can you help with on-site installation for large projects?
- Do you offer customisation for contract clients?
- Can you handle large-scale orders?
- What’s the difference between trade and contract clients?
Customisation & design
Ordering
Delivery & returns
- What is your return policy for frames?
- Can you send goods by pallet, and what is the cost?
- How do you package frames for safe shipping?
- Can I track my order online?
- How long does shipping take?
- Are customs duties and taxes included in the shipping cost?
Materials & craftsmanship
- What is float mounting?
- Can I order mounts separately from frames?
- Are your mount boards and backing boards acid-free?
- What types of mounts do you offer?
- What is a mount, and should I use one?
- What is the difference between glass and acrylic glazing?
Frame sizes & specifications
- Are your frames delivered ready to hang?
- What is conservation framing?
- Can you make bespoke frame sizes, and how do I order custom frames?
- How many different frame styles are available?
- Can I mix and match frame styles and sizes in a single order?
- How do I know what size frame to order?
Interior design & styling
Hanging & care
Payments & pricing
- Do you offer discounts?
- Do your prices include VAT?
- What are price bands, and how do they work?
- Where can I find pricing for your frames?
- What payment methods do you accept?
- Do you have a price-matching policy?