We take great care to ensure your bespoke picture frames arrive in perfect condition, using a multi-layered approach to packaging:
- Corner protection: Each frame’s corners are secured with cardboard protectors to absorb impact.
- Protective wrapping: Frames, including glazing (glass or acrylic), are wrapped in foam or bubble wrap to cushion against shocks and prevent scratches. In some cases, shrink wrap is used for added security.
- Sturdy boxing: Frames are placed into strong corrugated cardboard boxes, with larger or heavier items packed in double-walled boxes for extra durability.
- Padding for stability: Packing materials such as foam, packing paper or additional bubble wrap fill any gaps to prevent movement during transit.
- Glazing safety measures: Glass is secured with a protective film or marked with an 'X' for safety in case of breakage. Acrylic glazing comes with a removable protective film to prevent scratches.
- Bulk orders & large frames: Multiple-frame orders may be packed individually or together with extra padding. Very large or heavy orders are securely palletised for stability.
- Fragile markings & carrier instructions: Shipping boxes are clearly labelled to ensure careful handling, especially when glass is included.
Our packaging methods significantly reduce the risk of damage, but if your package arrives with any issues, document it immediately and contact us – we’ll resolve it swiftly.